FREQUENTLY ASKED QUESTIONS
What is WOW VPN?
Who is it for?
Do you support VoIP & Skype?
Are there any download limts?
Can I play multiplayer games over WOW VPN?
Will WOW VPN slow down my system or internet connection?
Can I connect to my account from more than one computer?
Can I use WOW VPN under Mac OS X?
Do you support the iPhone/iPod Touch?
Do you support Android Phones and Tablets
How do I add more VPN time to my account?
What is WOW VPN?
Quite simply, WOW VPN is a VPN connection that allows you to browse the public internet in complete security. Eliminating the chance of eavesdroppers from watching what you are doing.
Who is it for?
Anyone who regularly uses the internet in a public location such as a WIFI hotspot or hotel. WOW VPN is also directed to international users in countries where internet browsing is filtered or blocked, because you are connecting to our UK based data centre it is like browsing from the UK.
Do you support VoIP & Skype?
Individual use of VoIP services is OK. WOW VPN doesn't restrict VoIP specifically. However using commercial VoIP traffic over our service is prohibited (ie: you can't run your phone company over our network). Skype is unblocked when connected to WOW VPN and the call quality is generally very good.
Are there any download limts?
There are NO download or usage limits with WOW VPN, download all day, download all night as much as you like.
Can I play multiplayer games over WOW VPN?
Yes, Most recent first-person shooters, strategy games or any other games that use TCP/IP and have a LAN play feature can be played.
Will WOW VPN slow down my system or internet connection?
No, generally you won't notice any slowness.
Can I connect to my account from more than one computer?
Yes, with our service you can use it from as many different devices as you want. Only one at a time though. When you switch systems you must disconnect first.
Can I use WOW VPN with Mac OS X?
Yes, WOW VPN works with all major operating systems. Please go to our support page for instructions on how to connect using your version.
Do you support the iPhone/iPod Touch?
Yes, iPhone and iPod touch 1.0 and 2.0 work fine. There is a guide on the support page on how to setup a connection.
Do you support Android Phones and Tablets
You can connect to WOW VPN using any Android device, and there is even built in VPN software with Android so there's nothing to download or install. There is a guide on the support page on how to setup a connection.
How do I add more VPN time to my account?
You can add more VPN time by login into the Member Portal, if you top-up before your time has expired it will simply be added to the end, you can also set your account to auto top-up every month ensuring you never run out of credit.
